CARRIER SERVICE UPDATES

Ireland – Storm Darragh

Update: The designated operator of Ireland, An Post, wishes to inform other Union member countries and their designated operators that Storm Darragh has resulted in delays to international outbound mail, as well as some inbound services. Airline and ferry services have been impacted since Friday, 6 December, and delays are expected to continue until approximately Thursday, 12 December. An Post thanks all Union member countries and their designated operators for their understanding.

Malaysia – Flooding

Update: The designated operator of Malaysia, Pos Malaysia, wishes to inform other Union member countries and their designated operators that the country is experiencing heavy rains and massive flooding. The postal network has been severely affected and some post offices have been closed. A number of roads are also inaccessible to traffic, delaying the delivery of letter and parcel post and EMS.

The affected areas are in the following postcode ranges (as of 1 December 2024):

STATE LOCATION POSTCODES
TERENGGANU PERMAISURI 22100, 21450, 22050, 22110 & 22030
​ SUNGAI TONG 21500, 21050
​ AIR PUTEH 24050 ,24020 ,24030 ,24010
​ JERTEH 22010 ,22000 ,22200 ,22300
​ KUALA BERANG 21700-21800
​ DUNGUN 23000 ,23200
​ KERTEH 24300 ,24200
​ JERTEH 22010
​ KUALA TERENGGANU 20050, 20100, 21020, 21060, 21070, 21100, 21200
​ CHUKAI 24000, 24010, 24020, 24050
​ PAKA 23100
KEDAH PENDANG 06700
​ AOR 05050, 05100, 05250
​ JITRA 06000, 06200
​ KUALA NERANG 06300
​ JITRA 06300, 06400
KELANTAN KETEREH 16450
​ KOTA BHARU 16010
​ KUBANG KERIAN 16150
​ BACHOK 16300, 16020, 16070, 16090, 16050
​ KUALA KRAI 18000
​ PASIR PUTEH 16800
​ MACHANG 16600, 18400, 18500
​ TANAH MERAH 17500
​ RANTAU PANJANG 17200
​ MELOR 16400, 16810
​ PASIR MAS 17010, 17000, 17020, 17030
Pos Malaysia is monitoring the situation continuously, and timely updates are posted in the dedicated section of its website at www.pos.com.my/news-info/service-update.

Pos Malaysia is making every effort to maintain the universal postal service and continue providing all international postal services, including EMS and parcels; it apologizes in advance for the unavoidable delays.

12/18/2024 Updates: Effective December 17, 2024, Canada Post resumed operations and will be accepting new mail and parcels on December 19, 2024. At this time, there are no updates regarding GlobalPost shipments to Canada. We’re closely evaluating and will share updates as available.

12/06/2024 Updates: Effective, December 6, 2024, GlobalPost is temporarily unable to deliver to certain postal codes in Canada due to the CUPW strike, as GlobalPost’s network relies on Canada Post for delivery to these destinations. Customers should refrain from shipping to these areas through GlobalPost. For the list of impacted postal codes, please contact our support team.

11/27/2024 Updates: Monitoring – Effective Friday, November 29, 2024, USPS will not accept mail or packages for delivery to Canada for any mail class due to the ongoing Canadian Union of Postal Workers strike. 

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.

11/22/2024 Updates: Effective, Friday, November 22nd, GlobalPost Go service to Canada has been temporarily disabled due to the ongoing CUWP strike. We recommend switching to GlobalPost Plus for US to Canada shipments until the worker strike is resolved.

11/15/2024 Updates: The Canadian Union of Postal Workers (CUPW) has announced it began a national strike on Friday, November 15, at 12:01 a.m. ET. Mail and parcels will not be processed or delivered for the duration of the national strike, and some post offices will be closed. Items will be delivered as quickly as possible once operations resume.

Italy – Strike
Update: Poste Italiane, wishes to inform other Union member countries and their designated operators that a 24-hour national strike called by several unions, effective on 18 October 2024, may cause delays in the collection and delivery of both domestic and international mail (letters and parcels). Poste Italiane is taking all necessary steps to minimize inconvenience.

Bosnia and Herzegovina – Flooding
Update: JP BH Pošta Sarajevo, wishes to inform other Union member countries and their designated operators that heavy rainfall has led to floods in parts of Bosnia and Herzegovina. A state of natural disaster has been declared by the government. This situation has caused major logistical disruption, including road closures and direct impacts on postal infrastructure. As a result, delays are to be expected in the delivery of letters, parcels and EMS items throughout the geographical area covered by JP BH Pošta Sarajevo. Therefore, with effect from 4 October 2024 JP BH Pošta Sarajevo is unable to guarantee service delivery standards for all inbound international postal items.

United States of America – Flooding
Update: The United States Postal Service (USPS), would like to notify all Union member countries and their designated operators that USPS is declaring a force majeure situation due to the impacts of Hurricane Milton. This natural disaster has resulted in widespread catastrophic flooding and damage in the south-eastern State of Florida. The USPS declaration of force majeure (in effect until further notice) will cover USPS service and performance obligations for EMS, letter post (P, G, and E format) and parcels to postcode areas in the 32003–34997 range. Recovery and cleanup for the communities in those areas are expected to be lengthy.

Italy – Flooding
Update: Poste Italiane, wishes to inform other Union member countries and their designated operators that, following flooding in the Emilia Romagna and Marche regions on 18 and 19 September 2024, which led to road closures and the evacuation of some municipalities, the collection and delivery of letter-post and parcel-post items in the provinces of Ravenna, Forlì, Rimini, Bologna, Ferrara and Ancona is severely disrupted. The following postcode areas are affected: Emilia Romagna: 40036, 40050, 44011, 47012, 47014, 47015, 47016, 47017, 47018, 47019, 47032, 47034, 47121, 48011, 48012, 48013, 48014, 48017, 48018, 48020, 48022, 48024, 48025, 48026, 48032, 48033, 48034, 48121. Marche: 60015, 60018, 60033, 60037, 60030, 61024. Poste Italiane is taking all necessary steps to minimize inconvenience for its customers and restore connections with the affected areas as soon as possible.

Lebanon – Postal services affected by state of war
Update: LibanPost, would like to inform other Union member countries and their designated operators that Lebanon entered in a state of war on 19 September 2024, following airstrikes by Israeli forces on Lebanese territory, which killed hundreds of civilians and injured thousands of others. As a result, there have been many flight cancellations and closed roads (especially in the south of Lebanon, as well as in some locations in the centre of the country and Beirut), in addition to security restrictions in opening certain post office branches and reaching sensitive and closed areas, which will negatively affect LibanPost’s performance and service-level agreements. The scope of the impact is yet to be determined. LibanPost wishes to emphasize that it is doing its utmost to maintain its service levels, although the situation is difficult and the consequences are unclear at this stage.

Poland – Update on postal operations following floods
Update: Poczta Polska, wishes to inform other Union member countries and their designated operators that the heavy rainfall and resulting local flash floods continue to affect all postal operations. Furthermore, continuing heavy rains in the Lower Silesian, Opole and Silesian voivodeships (provinces) of Poland have led to floods in additional areas. As a result, road blockages are causing delays in the transportation and delivery of mail items (letter-post, parcel-post and EMS items) in the most severely affected postcode areas, as follows: 32XXX, 45XXX, 46XXX and 49XXX.

Ireland – Interruption to EDI transmission
Update: An Post, wishes to inform other Union member countries and their designated operators that the provision and transmission of certain electronic data interchange (EDI) messages were interrupted on 17 September 2024, owing to a power outage at its data centre. An Post will ensure that all EDI messages that should have been sent during the interruption are transmitted as soon as possible.

Italy – Strike
Update: Poste Italiane, wishes to inform other Union member countries and their designated operators that a 24-hour strike has been called by several Italian unions, commencing at 00.01 CEST on 24 September 2024. The strike will involve ground handlers and other airport services personnel at Milan Linate, Milan Malpensa and certain other Italian airports. As a result, there is a risk of delays and cancellations of non-guaranteed flights. While mitigation measures will be taken at Poste Italiane facilities, the impact of the strike may continue on 25 and 26 September 2024, depending on the level of participation. Information on all scheduled strikes is available (in Italian) at scioperi.mit.gov.it/mit2/public/scioperi.

Austria – Flooding
Update: Österreichische Post, wishes to inform other Union member countries and their designated operators that severe weather conditions and heavy rainfalls have led to floods in large parts of Austria. This natural disaster has caused major logistical disruption, including road closures and direct impacts on postal infrastructure. As a result, delays are to be expected in the delivery of letters, parcels and EMS items. Effective from 16 September 2024, Österreichische Post is unable to guarantee service delivery standards for all inbound postal items.

Vietnam – Severe flooding
Update: VNPost, would like to inform other Union member countries and their designated operators that, owing to the recent passage of Typhoon Yagi, several northern Vietnamese provinces have experienced severe flooding. This natural disaster has caused significant disruption to postal operations, including the delivery of international letter-post, parcel-post and EMS items, in the following provinces: Lao Cai, Yen Bai, Phu Tho, Lang Son, Lai Chau, Quang Ninh, Thai Nguyen, Bac Kan, Cao Bang, Tuyen Quang, Ha Noi and Hai Phong. As a result, VNPost’s service quality commitments, as declared to the UPU, may be affected. VNPost is monitoring the situation closely and will provide updates via EmIS as conditions improve and once operations have resumed as normal

Thailand- Flooding
Update: Thailand Post, would like to notify other Union member countries and their designated operators that heavy rains in the northern and eastern parts of the country have led to floods in some provinces. Consequently, blockages in the road network are causing delays in the transportation and delivery of mail items (letter-post, parcel-post and EMS items). The affected postcode areas are 24XXX, 54XXX and 55XXX.