CARRIER SERVICE UPDATES

Check back regularly for the latest carrier service updates and alerts to help you make smarter shipping decisions.
Last Updated: 2/2025

Below are service alerts from international carriers. All updates are accurate as of the date provided.
Partial Service Suspension
Full Service Suspension
Delayed Services

GLOBALPOST SERVICE UPDATES

Finland | Strike - Updated 2/18/25

Finland –  Strike 
Update: The designated operator of Finland, Posti Jakelu Ltd, asks us to inform other Union member countries and their designated operators that the PAM Service Union has called a strike from 5.00 local time on 17 February to 5.00 local time on 20 February 2025. This strike may lead to delays of a few days in the handling of mail that requires customs clearance.   Posti thanks all Union member countries and their designated operators for their understanding. 

Belgium |National Strike - Updated 2/18/25

Belgium – National Strike Update
Update: The blockades have been lifted at various sorting centres. However, targeted strikes may continue throughout the bpost network, especially in the Brussels region and the south of Belgium. As a result, significant delays are to be expected in the collection, sorting and distribution of domestic and international letter post and parcel post (both inbound and outbound) throughout the country. Further consultation with social partners is scheduled for February, 18 2025

Belgium – National Strike
Update: Effective Thursday, February 13, 2025, the major Belgian unions have called a 24 hour interprofessional strike and may be extended into Friday, February 14, 2025. This industrial action is likely to affect letter-post and parcel-post deliveries. The strike will also involve ground handlers and other airport and airline personnel. Therefore, disruption and delays are to be expected in the handling of inbound and outbound airmail dispatches at Brussels Airport

Brazil |Customs Slowdown - Updated 2/7/25

Brazil – Customs Slowdown
Update: Recent Customs slowdown in Brazil has caused delays of about 7-14 days

Italy |Back to normal - Updated 2/7/25

Italy – Update following hacking attack
Update: Further to EmIS 005/2025, the designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that the consequences of the cyberattack on BCUBE, Poste Italiane’s airmail unit service provider, have now been resolved and operations have resumed as normal.   Poste Italiane thanks all Union member countries and their designated operators for their understanding and support during this difficult episode.

Italy |24 hour Strike - Updated 2/5/25
Italy – 24 hour Strike  Update:  On February 5th, Italian unions have confirmed a 24-hour strike. The strike will involve handling companies and, consequently, there is a risk of delays and disruption to airport services.
Côte d’Ivoire|Back to normal - Updated 2/20/25

Côte d’Ivoire – Strike

Update: Further to EmIS 012/2025, the designated operator of Côte d’Ivoire, La Poste de Côte d’Ivoire, wishes to inform other Union member countries and their designated operators that all La Poste trade unions ended the strike on Monday, 17 February 2025.   As a result, all post offices and mail processing centres (for both national and international mail) are once again open and operational. La Poste de Côte d’Ivoire thanks all Union member countries and their designated operators for their understanding and wishes to apologize for any inconvenience caused. 


Update:  On February 3rd, The designated operator of Côte d’Ivoire, La Poste de Côte d’Ivoire, wishes to inform that certain La Poste trade unions have launched a strike for an unlimited period. This strike has resulted in the closure of numerous post offices and mail processing departments (for both national and international mail). The Government of Côte d’Ivoire and the management of La Poste have initiated negotiations and are making every effort to resolve this situation.

Myanmar | Back to Normal - Updated 1/30/25

Myanmar – Back to Normal 
Update: The Postal Service will resume service to Myanmar on January 31, 2025
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Myanmar – Full Service Suspension Until Further Notice
Update: Effective January 17, 2025, the Postal Service will suspend international mail acceptance and customers are asked to refrain from mailing items to Myanmar until further notice due to unavailable transportation.
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), and M-Bag® items.Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. For already deposited items, Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Thailand| Back to normal - Updated 1/13/25

Thailand – Resumption of postal operations following flooding
Update: Further to EmIS 217/2024 concerning the flooding situation in the southern part of Thailand, the designated operator of Thailand, Thailand Post, would like to inform other Union member countries and their designated operators that postal operations in postcode areas 80XXX and 84107 have resumed as normal. Thailand Post would like to thank all Union member countries and their designated operators for their understanding.

Canada| Customers should expect delays - Updated 1/6/25

Canada Post Strike
Update: Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.

Effective Monday, January 6, 2025, USPS will resume full service to Canada and will begin accepting mail and packages again.

Effective December 17, 2024, Canada Post resumed operations and will be accepting new mail and parcels on December 19, 2024.

During this time, it is important to remember that due to the recent Canadian Union of Postal Workers strike and accumulated backlog, shipments will experience processing and delivery delays.

France | Partial service suspension - Updated 12/19/24
France – Cyclone Chido Update: The designated operator of France, La Poste, wishes to inform Union member countries and their designated operators that infrastructure in Mayotte (postcode 976xx) has been severely affected by the passage of Cyclone Chido. As the airport is not currently operational, the shipment and delivery of letter-post, parcel-post and EMS items are suspended until the necessary infrastructure can be repaired. The shipment of letter and parcel post to the Comoros via Mayotte is also suspended. La Poste is no longer accepting international mail in transit to these two destinations and requests that member countries refrain from sending these mail flows until further notice. La Poste experts are available to provide any further information that may be required. Any questions should be addressed to Mr Nicola De Bechon at [email protected]. La Poste thanks all Union member countries and their designated operators for their understanding, and will provide an update via EmIS once the situation has returned to normal.
Cuba | Full suspension until further notice - Updated 12/17/24
Cuba – Full Suspension Until Further Notice Update: Effective December 13, 2024, the Postal Service will suspend international mail acceptance to Cuba until further notice due to unavailable transportation. Customers are asked to refrain from mailing items addressed to the following country, until further notice: Cuba This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), and Airmail M-Bag® items. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. For already deposited items, Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended. The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up-to-date information.
Ireland| Customers should expect delays - Updated 12/17/24
Ireland – Storm Darragh Update: The designated operator of Ireland, An Post, wishes to inform other Union member countries and their designated operators that Storm Darragh has resulted in delays to international outbound mail, as well as some inbound services. Airline and ferry services have been impacted since Friday, 6 December, and delays are expected to continue until approximately Thursday, 12 December. An Post thanks all Union member countries and their designated operators for their understanding.
Malaysia| Customers should expect delays - Updated 12/17/24

Malaysia – Flooding
Update: The designated operator of Malaysia, Pos Malaysia, wishes to inform other Union member countries and their designated operators that the country is experiencing heavy rains and massive flooding. The postal network has been severely affected and some post offices have been closed. A number of roads are also inaccessible to traffic, delaying the delivery of letter and parcel post and EMS.

The affected areas are in the following postcode ranges (as of 1 December 2024):

STATE LOCATION POSTCODES
TERENGGANU PERMAISURI 22100, 21450, 22050, 22110 & 22030
​ SUNGAI TONG 21500, 21050
​ AIR PUTEH 24050 ,24020 ,24030 ,24010
​ JERTEH 22010 ,22000 ,22200 ,22300
​ KUALA BERANG 21700-21800
​ DUNGUN 23000 ,23200
​ KERTEH 24300 ,24200
​ JERTEH 22010
​ KUALA TERENGGANU 20050, 20100, 21020, 21060, 21070, 21100, 21200
​ CHUKAI 24000, 24010, 24020, 24050
​ PAKA 23100
KEDAH PENDANG 06700
​ AOR 05050, 05100, 05250
​ JITRA 06000, 06200
​ KUALA NERANG 06300
​ JITRA 06300, 06400
KELANTAN KETEREH 16450
​ KOTA BHARU 16010
​ KUBANG KERIAN 16150
​ BACHOK 16300, 16020, 16070, 16090, 16050
​ KUALA KRAI 18000
​ PASIR PUTEH 16800
​ MACHANG 16600, 18400, 18500
​ TANAH MERAH 17500
​ RANTAU PANJANG 17200
​ MELOR 16400, 16810
​ PASIR MAS 17010, 17000, 17020, 17030
Pos Malaysia is monitoring the situation continuously, and timely updates are posted in the dedicated section of its website at www.pos.com.my/news-info/service-update.

Pos Malaysia is making every effort to maintain the universal postal service and continue providing all international postal services, including EMS and parcels; it apologizes in advance for the unavoidable delays.

Belarus | Back to normal - Updated 12/17/24
Belarus – Back to normal Update: Further to EmIS 183/2024, the designated operator of Belarus, Belpochta, wishes to inform other Union member countries and their designated operators that the technical issues relating to the receipt and transmission of EDI messages have now been resolved. Belpochta thanks all Union member countries and their designated operators for their understanding.
Saint Vincent and the Grenadines | Back to normal - Updated 12/17/24
Saint Vincent and the Grenadines – Back to normal Update: Further to EmIS No. 106/2024 and 112/2024, the designated operator of Saint Vincent and the Grenadines, Saint Vincent and the Grenadines Postal Corporation (SVG Post), wishes to inform other Union member countries and their designated operators that postal services will resume in full in Canouan, Mayreau and Union Island by 1 January 2025. SVG Post apologizes for any inconvenience caused, and thanks all Union member countries and their designated operators for their understanding.
Italy| Customers should expect delays - Updated 11/28/2024
Italy – Strike Update: The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that all postal operations have resumed as normal in the Marche, Emilia Romagna and Calabria regions (further to EmIS messages 151/2024 and 175/2024) and in the Catania, Enna, Messina, Ragusa and Siracusa provinces of Sicily (further to EmIS 191/2024). Poste Italiane thanks all Union member countries and their designated operators for their understanding.
Ghana | Full suspension until further notice - Updated 10/29/2024
Ghana – Suspension of postal services
Togo | Full suspension until further notice - Updated 10/29/2024
Togo – Full suspension until further notice.
Iraq | Updated 10/25/2024

Iraq – Back to normal
Update: Iraq Post and Savings Company, would like to inform other Union member countries and their designated operators that air traffic has resumed via the national carrier, Iraqi Airways, for the transport of all mail items (letter-post, parcel-post and EMS items) dispatched from Iraq.

As of today, Iraq Post and Savings Company has received a large volume of inbound mail from various partners. Its workforce is actively processing this mail in accordance with its operational plan, adhering to specific distribution days to ensure quality of service. Therefore, all postal operations for inbound and outbound mail have resumed as normal.

Bosnia and Herzegovina| Customers should expect delays - Updated 10/11/2024
Bosnia and Herzegovina – Flooding Update: JP BH Pošta Sarajevo, wishes to inform other Union member countries and their designated operators that heavy rainfall has led to floods in parts of Bosnia and Herzegovina. A state of natural disaster has been declared by the government. This situation has caused major logistical disruption, including road closures and direct impacts on postal infrastructure. As a result, delays are to be expected in the delivery of letters, parcels and EMS items throughout the geographical area covered by JP BH Pošta Sarajevo. Therefore, with effect from 4 October 2024 JP BH Pošta Sarajevo is unable to guarantee service delivery standards for all inbound international postal items.
United States of America| Customers should expect delays - Updated 10/11/2024
United States of America – Flooding Update: The United States Postal Service (USPS), would like to notify all Union member countries and their designated operators that USPS is declaring a force majeure situation due to the impacts of Hurricane Milton. This natural disaster has resulted in widespread catastrophic flooding and damage in the south-eastern State of Florida. The USPS declaration of force majeure (in effect until further notice) will cover USPS service and performance obligations for EMS, letter post (P, G, and E format) and parcels to postcode areas in the 32003–34997 range. Recovery and cleanup for the communities in those areas are expected to be lengthy.
Czechia| Back to normal - Updated 10/5/2024
Czechia – Back to normal (flooding) Česká pošta, would like to inform all Union member countries and their designated operators that, following the heavy rains and flooding mid-September, all postal operations have resumed as normal with effect from Thursday, 3 October 2024. The backlog of undelivered mail will be processed gradually.
Finland | Back to normal - Updated 10/5/2024

Finland – Back to normal (strike). 
Update: Posti Jakelu Ltd, wishes to inform that the strikes in February ended quickly and had very little effect on mail services in Finland. Mail services returned to normal immediately after the end of the strikes, and have been operating normally since then. Original strike dated 2/20/2024.

Italy| Customers should expect delays - Updated 9/30/2024
Italy – Flooding Update: Poste Italiane, wishes to inform other Union member countries and their designated operators that, following flooding in the Emilia Romagna and Marche regions on 18 and 19 September 2024, which led to road closures and the evacuation of some municipalities, the collection and delivery of letter-post and parcel-post items in the provinces of Ravenna, Forlì, Rimini, Bologna, Ferrara and Ancona is severely disrupted. The following postcode areas are affected: Emilia Romagna: 40036, 40050, 44011, 47012, 47014, 47015, 47016, 47017, 47018, 47019, 47032, 47034, 47121, 48011, 48012, 48013, 48014, 48017, 48018, 48020, 48022, 48024, 48025, 48026, 48032, 48033, 48034, 48121. Marche: 60015, 60018, 60033, 60037, 60030, 61024. Poste Italiane is taking all necessary steps to minimize inconvenience for its customers and restore connections with the affected areas as soon as possible.
Lebanon| Customers should expect delays - Updated 9/25/2024
Lebanon – Postal services affected by state of war Update: LibanPost, would like to inform other Union member countries and their designated operators that Lebanon entered in a state of war on 19 September 2024, following airstrikes by Israeli forces on Lebanese territory, which killed hundreds of civilians and injured thousands of others. As a result, there have been many flight cancellations and closed roads (especially in the south of Lebanon, as well as in some locations in the centre of the country and Beirut), in addition to security restrictions in opening certain post office branches and reaching sensitive and closed areas, which will negatively affect LibanPost’s performance and service-level agreements. The scope of the impact is yet to be determined. LibanPost wishes to emphasize that it is doing its utmost to maintain its service levels, although the situation is difficult and the consequences are unclear at this stage.
Poland| Customers should expect delays - Updated 9/23/2024
Poland – Update on postal operations following floods Update: Poczta Polska, wishes to inform other Union member countries and their designated operators that the heavy rainfall and resulting local flash floods continue to affect all postal operations. Furthermore, continuing heavy rains in the Lower Silesian, Opole and Silesian voivodeships (provinces) of Poland have led to floods in additional areas. As a result, road blockages are causing delays in the transportation and delivery of mail items (letter-post, parcel-post and EMS items) in the most severely affected postcode areas, as follows: 32XXX, 45XXX, 46XXX and 49XXX.
Ireland| Customers should expect delays - Updated 9/20/2024

Ireland – Interruption to EDI transmission
Update: An Post, wishes to inform that the provision and transmission of certain electronic data interchange (EDI) messages were interrupted on 17 September 2024, owing to a power outage at its data centre. An Post will ensure that all EDI messages that should have been sent during the interruption are transmitted as soon as possible.

Austria| Customers should expect delays - Updated 9/20/2024

Austria – Flooding
Update: Österreichische Post, wishes to inform that severe weather conditions and heavy rainfalls have led to floods in large parts of Austria. This natural disaster has caused major logistical disruption, including road closures and direct impacts on postal infrastructure. As a result, delays are to be expected in the delivery of letters, parcels and EMS items. Effective from 16 September 2024, Österreichische Post is unable to guarantee service delivery standards for all inbound postal items.

Vietnam| Customers should expect delays - Updated 9/16/2024

Vietnam – Severe flooding
Update: VNPost, would like to inform that owing to the recent passage of Typhoon Yagi, several northern Vietnamese provinces have experienced severe flooding. This natural disaster has caused significant disruption to postal operations, including the delivery of international letter-post, parcel-post and EMS items, in the following provinces: Lao Cai, Yen Bai, Phu Tho, Lang Son, Lai Chau, Quang Ninh, Thai Nguyen, Bac Kan, Cao Bang, Tuyen Quang, Ha Noi and Hai Phong. As a result, VNPost’s service quality commitments may be affected. VNPost is monitoring the situation closely and will provide updates via EmIS as conditions improve and once operations have resumed as normal

China | Back to normal - Updated 9/16/2024

Hong Kong, China – Extreme Weather Conditions – Back to normal
Update: Further to EmIS 190/2024, Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), wishes to inform that the operational difficulties caused by tropical cyclone Toraji have now been resolved. Hongkong Post thanks all Union member countries for their understanding.

Laos | Full suspension until further notice - Updated 9/16/2024

Lao People’s Dem. Rep. – Severe flooding
Update: Lao Post Company Limited, would like to inform that, owing to the passage of super typhoon Yagi on 9 September 2024, severe flooding has occurred in various northern parts of Lao People’s Dem. Rep. In particular, the severe weather has caused significant disruption to postal operations in Luang Namtha province, where all inbound and outbound mail services (letter-post, parcel-post and EMS items) are currently suspended. The affected postcode is 03000.