If your business has been searching for a carrier that simplifies the international shipping process, you’ve come to the right place. GlobalPost understands you may not have the time or resources to locate all of the information needed for international shipping, and we want to help.
From user-friendly technology to free customer service, GlobalPost provides shippers with resources to make international shipping as seamless as possible — every step of the way. Additionally, we find the best route for your package, keeping our services cost-efficient. International shipping should be an option for businesses of all sizes. And we’re working to make it happen.
What is GlobalPost?
GlobalPost’s mission is to help shippers grow their businesses and deliver products to new markets. Thanks to our network of global postal and commercial carriers, we’re able to offer features not found with other carriers. Additionally, GlobalPost is available as a carrier on over 220 shipping applications, so we’re easily integrated into your current shipping process.
International shipping with GlobalPost
The first step to shipping with GlobalPost is scheduling a pickup or dropping off shipments with your carrier of choice. GlobalPost shipments can also be shipped to us directly. Packages are then sent to one of our domestic regional shipping centers for processing. This is why you may see a domestic address as the destination on your label. We’ll also add an international shipping label and customs forms when your package arrives.
GlobalPost then hands off your package to a postal carrier, such as the USPS. This is where your package will begin its transport. Our network of last-mile carriers offers the best mix of speed and value. That’s what keeps international shipping with GlobalPost affordable.
How to use GlobalPost
GlobalPost is available on shipping platforms like Stamps.com, Endicia, ShipStation, and ShipEngine. The only important thing to note is that the available services and features may vary from platform to platform. However, we’re always adding new partners and enabling new services. Contact us to see if your shipping provider offers GlobalPost.
Free international shipping tools
We provide merchants with the tools to take the guesswork out of international shipping. Between customs forms and duties and taxes, international shipping can get confusing and complicated. For example, attaching incorrect customs forms can lead to delays and return shipments. Additionally, incorrectly paid duties and taxes can delay the customs process. With GlobalPost, you’ll just fill out customs information, and we’ll assign the correct HS codes. You don’t even need to print out the customs forms. GlobalPost also provides free tools to help with duties and taxes and Harmonized (HS) codes.
Duties and taxes calculator
Duties and taxes are fees added to a package when you ship to a different country. These fees are determined by factors like the items being shipped, the value of the merchandise, and their destination country. To help determine these costs in advance, we offer a free duty calculator. All you’ll need to do is enter your shipment’s information, and we’ll estimate the duties and taxes.
Harmonized (HS) Code Lookup Tool
HS codes are universal six-digit codes given to products to help customs offices identify what you’re shipping. This helps to bypass language barriers and move shipments through customs with ease. Don’t worry, we’ll add the HS codes based on the product description in your customs declaration. You can use our HS Tariff lookup tool to search for up to five HS codes daily as well.
GlobalPost services
Our international services include GlobalPost International Economy, GlobalPost International Standard, and GlobalPost Plus. These services are all eligible for our free HS Code Classification Service and electronic customs forms. Just make sure all of the information you enter is correct. The other features for each service are listed in the table below.
| GlobalPost International Economy | GlobalPost International Standard | GlobalPost Plus | GlobalPost Go | |
| Weight Limit Per Package | 4.4 lbs. | Up to 70 lbs. | 66 lbs. | Up to 2 lbs. |
| Package Types | Flats up to 16oz., Packages up to 4.4 lbs. | Packages up to 70 lbs. | Packages up to 66 lbs. | Packages up to 2 lbs. |
| Transit | 10-14 days | 8-12 days | Varies by country | 6 – 10 business days |
| Tracking | Door-to-country | Door-to-door | Door-to-door | Door-to-door |
| Max Values of Goods | $400 | Varies by country | Varies by country | $200 |
| Free Coverage | Not included | Up to $100 in loss or damages, plus shipping cost | Up to $200 against loss or damage, plus shipping costs | Up to $200 against loss or damage, plus shipping costs |
| Duties & Taxes | Paid by buyer | Paid by buyer | Paid by shipper | Included |
Note: If your business ships over five international packages daily, you’re eligible for our SmartSaver program. Save up to 30% off shipping costs with SmartSaver.
Tracking GlobalPost shipments
GlobalPost determines the best route to each package’s final destination throughout every step of transit. We use over 250 parameters to track your shipments in real time for a positive international shipping experience.
All three services include tracking, but the amount of tracking varies. For example, GlobalPost International Economy offers door-to-country tracking. However, GlobalPost International Standard and GlobalPost Plus offer door-to-door tracking. How do these options differ?
GlobalPost tracking options
Door-to-country tracking is when tracking information updates until the shipment leaves US customs. In contrast, door-to-door tracking provides real-time shipping updates from pickup to delivery. The good news is, that you can track shipments on our website by entering the tracking number. Up to 35 tracking numbers can be entered at a time, separated by a space in between.
International Coverage with GlobalPost
GlobalPost International Standard shipments include $100 in coverage plus the shipping cost. Alternatively, GlobalPost Plus shipments include $200 in coverage plus the shipping cost. You can also buy supplemental coverage for shipments. However, the amount of coverage can’t be more than the total value of your package.
Filing an international claim with GlobalPost
Unfortunately, packages are sometimes lost or damaged during transit. You can submit a claim to GlobalPost by visiting our GlobalPost Claim website. When filing your claim:
- Confirm your package is eligible for a claim.
- Damaged package claims can be submitted up to 90 days after the shipment date.
- Lost package claims can’t be submitted until at least 30 days after the shipment date.
- Damaged and lost package claims must be filed within 90 days of the shipment date.
- Don’t add the shipping cost when calculating the claim amount. If your claim is approved, the shipping cost will be automatically included.
The processing time for claims can be up to 3 weeks. If you haven’t received any response to your claim within 3 weeks, please contact us. GlobalPost support is free, and you can contact us via email form or by phone at 888-899-1255 from Monday through Friday, 6AM-6PM PT.
With GlobalPost, international shipping is easier than you think. We strive to make your business succeed, and we’re happy to help solve any shipping problems along the way. Don’t let the extra steps prevent you from shipping internationally. GlobalPost can help you ship around the globe!